- Mood:
Speechless
That's Marta's favourite thing to say, "they are all cheaters, they have no honour" ... and to be honest in a lot of cases, she's probably right. Taxi drivers will try to rip you off if they think they can get away with it (I had one guy, driving out of the airport with a meter running oddly, I had to actually shout at him and tell him if he didnt switch it the fuck on we would be getting out, before he did anything, and you know his reaction? "Ahhh, you are too good!" with a big grin, yeah let's have a laugh because the stupid foreigner isn't). When you go shopping it's all about haggling, which is just annoying, choose a fair price and give it to me, don't say 100 because I have white skin (or 50 if you have Chinese skin) when the item is only worth 10 and we're going to argue over it and end up paying 20 anyway, gits.
So why does it surprise me to find that two institutions have cheated me? Mainly because of their reactions (well one anyway), read on.
1) The lesser of the two is the water machine company. We have a water machine because you can't drink the crap out of the tap and this is quite convenient, cheaper than buying bottles all the time each. We pay 10rmb a week (or however often we get through one of those giant bottles (18.9L?), usually one a week), and this bloke comes round usually within the hour, we swap empty for full and that's that. No problem. We put down a 300rmb deposit on this machine, and they said they could take it back off us when we left. Dandy. Except now it transpires there's no deposit. There's no refund and no collection. We just got ripped 300rmb. Cheers, you fuckers.
2) The more serious one is China Telecom. When we moved in, getting the internet up and running was important, but Marta's Chinese was really shit and mine was ... well, less shit, it was by no means brilliant. So I got the job of setting it all up, and what a palaver that turned out to be. Still, it was done in the end, and we were paid up for a year - I'd given the man in the shop (a sort of unofficial looking fellow, but the assistants told me it was okay to pay him, he was working for the company) a year's worth of cash, plus 300rmb deposit on the wireless router, in total around 1800rmb. The internet stopped working the other day, so of course I went to the office to see what was up, but it was too hard to understand what to do. Luckily my Chinese friend Bruce (who gets a massive thumbs up from me for everything he's done this last year!) was meeting me to go to the hospital (see previous entries), so he popped along. And just as well he did, what a rollercoaster ...
First, we explain the problem. Our WIRELESS (yes, that's right, thickos, not with a special card or dongle, for the fifth time, it has an antenna and NO FUCKING WIRES MORONS) router was working this morning, but ceased in the afternoon, what's up? They don't know, so we go into an office. The whole inside is completely different to when I was last in there 10 months ago as well, it's completely changed and looks much more professional. So we sit with this assistant and try to look up my details (without my original passport they were reluctant to fix the problem - which you'll see in a minute - even after they used the passport number and I confirmed my address without seeing the screen, muppets). And here's the story:
* our monthly bill had been paid each month into a different location, but on time and in full
* this payment ceased two months ago, and we were indeed cut off that afternoon
* when trying to track down this bloke who had our money, there was no joy. I only had his name and number, and a scrappy receipt he'd handwritten for me last year
* phoning other depts revealed he WAS in the company until (surprise surprise) two months ago. at which point he'd resigned. great.
So, the thieving bastard took 2 months of our internet money (our monthly bill was less than he said it would be as well, so he really made off with quite a lot more in all) and the 300rmb deposit. Oh yes, the deposit, which ... yeah you've guessed it ... wasn't. There's no deposit for this kind of thing in China, says Bruce and the lady. Fuuuckk. Another 300rmb stolen. Thieving fucking Chinese bastards. I hope they ARENT the next world business power if this is how they do things the miserable gets.
To add insult to injury, Marta and I were made to pay not just the money he had stolen from the last two months, but also for the coming month that we would still want to use the internet. So we've paid for it twice and then some. And at no point did they offer to help us file a police report or claim or in any other way track this bastard down. When I asked why the assistants who observed me and this guy making a deal let him get away with all his fleecing prices, he said "oh the guy was probably a manager, and they didnt want to lose their jobs" ... one word to describe China on all levels - CORRUPT.
So thanks, China Telecom, for your truly useless and underhand service.